Refund Policy

1. Overview

This Refund Policy applies to purchases of WPLaunchTools plugins and themes, including AmazonLaunch, CouponLaunch, and LaunchPress (collectively, the "Products"), and to WordPress services booked through our Services page (the "Services"). It should be read together with our Terms & Conditions.

2. 30-Day Money-Back Guarantee (Products)

We offer a 30-day money-back guarantee on WPLaunchTools Products. If a Product isn't working for you, contact us within 30 days of your purchase date and we'll issue a full refund — no long forms, no hassle.

3. How to Request a Refund

To request a refund, email support@wplaunchtools.com with your order number or receipt and the email address used at checkout. Refunds are issued to the original payment method through the payment processor used for your purchase (WarriorPlus, Gumroad, or PayPal). If you purchased through WarriorPlus, you may also request a refund directly through WarriorPlus using their standard buyer refund process. Processing times may vary by provider.

4. Exceptions

Refunds may be declined or reduced where:

• The refund request is made more than 30 days after the purchase date;
• The license key or download has been used in a way that violates our Terms & Conditions, such as redistributing or reselling the Product;
• The purchase was for a custom or bespoke service explicitly marked as non-refundable at the time of order.

5. Refunds for Services

WordPress services (installation, migration, emergency fixes, and customizations) are billed for time and work performed. If a service has not yet started, you may cancel for a full refund. Once work has begun, a partial refund may be issued for any unstarted portion of the agreed scope, at our discretion, based on the work already completed. Once a service has been completed and delivered as agreed, it is not eligible for a refund.

6. Third-Party Products & Services

This policy covers WPLaunchTools Products and Services only. Any premium themes, plugins, hosting, or other third-party products or services you purchase separately are subject to that provider's own refund policy.

7. Changes to This Policy

We may update this Refund Policy from time to time. Changes will be posted on this page with an updated "Last updated" date and apply to purchases made after the change.

8. Contact Us

Questions about a refund can be sent to support@wplaunchtools.com or via WhatsApp at +1 (869) 669-7498.